Software Call Centers Telecommunications

Offers software solutions for corporate telephony and call management, including the TeleVoice product line, for customer support and contact center applications.

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• JBGL Technological Innovation Group Inc. - Provides on-hold music and message digital announcement software.
• Cacti Inc - Offers a range of solutions for continuous and telecommunications selective contact recording, with data analysis functionality.
• Noetica - Developers of call center and customer interaction management software software, including the Synthesys and NoeticaCR call flow, software scripting solutions.
• Vox Spectrum Inc - Offers contact management software, monitoring software, and digital voice recording and voice logging solutions
• Mercom - Manufacturer of recording and evaluation systems for call centers. Provides call centers the Audiolog multi-function recording platform which is sold through network call centers of certified resellers.
• Altitude Software - Offers call center software to enable integration of telecommunications both self-service software and assisted customer interactions across voice, telecommunications email and web channels.
• VerbatimTPV - Provides recorded, independent third party telephone verification services telecommunications to call centers and telemarketing organizations.
• Centergistic Solutions - Offers software designed to gather data from multiple telecommunications sources and telecommunications present this information in dynamic, functional telecommunications formats.
• Applied Business Technologies - Provider of Call Center recording and quality audit call centers solutions.
• Data Collection Resources - Offers monitoring and agent evaluation software.
• Trio - Offers software solutions for corporate telephony and call management, including the TeleVoice product line, for customer support and contact center applications.
• Radix Services Ltd - IVR Software and IVR Servers for small / telecommunications medium business telecommunications applications.
• Teltone Corporation - Provides software to enable remote workers to have seamless access telecommunications to the corporate telecommunications facilities.
• Stratasoft - Provides predictive dialing, ACD, IVR, call blending, web collaboration, and call centers other call center support products.
• Who's Calling - A customer capture service providing intelligence about prospects and customers call centers making inbound telephone calls.
• Odesoft Software - Offers end-to-end solutions, including IVR and VoIP, with call centers focus call centers on web application and software development.
• Amtelco - Provider of call center communication systems, software applications telecommunications and XDS technologies. Patented Infinity product telecommunications offers ACD, voice processing, text messaging, PBX capabilities telecommunications and digital switching.
• Teleopti - Providers of software solutions for strategic workforce management telecommunications in contact centers, as well as accounting cost telecommunications and quality control of voice and IP enterprise telecommunications networks.
• Coordinated Systems, Inc. - Provides software for agent monitoring and call recording.
• VoiceLogger - The manufacturer of digivoiceXE and related digital telephone software and radio recording systems for Call Centers and software small business.
• TeleWare PLC - Developer of computer telephony software for communication solutions, including personal software numbering, hotdesking, unified messaging and IVR.
• ISx, Inc. - Provides Directory Assistance software for telecommunications call centers.
• KGA - Offers PC-based training and assessment programs for call call centers centers and a number of other industries.
• Scrub DNC - Offers Windows software capable of removing the phone numbers contained in a DNC list.
• Electronic Technology Systems - Contact center voice, screen, call recording and monitoring software solutions.
• Digisoft Computers - Vendor of scripting software for call centers.
• Xentrax - Provides a range of automated solutions for the telecommunications contact center call centers and call center market. The products telecommunications offered include software, hardware call centers and service solutions for telecommunications management and monitoring.
• ChaseData Corporation - Specializes in delivering predictive dialing software to medium telecommunications and large call centers.
• Digivoice - Developers and implementers of complete contact center software call centers solutions.
• Zeacom - Producer of customer call center and telephony integration software software.
• Gryphon Networks - Provider of automated privacy compliance solutions software to software help outbound telemarketing organizations to proactively comply with software privacy requirements in the areas of Do-Not-Call (DNC), software Do-Not-Mail (DNM) and call curfew laws.
• Envision Telephony, Inc. - Offers call recording and monitoring systems to meet telecommunications the agent training, evaluation and survey needs of telecommunications customer call centers.
• Wicom - Developers of software enabling inbound calls for agents call centers to software be physically distributed while providing centralized service. call centers The program software provides multi-channel, unified queuing, prioritizing and call centers routing.
• UtilCall - Provides a range of call center software utilities.
• Professional Telecommunications, Inc. - Distributor of business management solutions for the call software center industry.
• XETA Technologies, Inc. - Provides equipment and after-market services for both voice and data applications; Sells and services call accounting systems to the lodging industry. (Nasdaq: XETA).
• Genesis Systems - Offers call accounting software, including telephone reporting, management and tracking software for hotels, 911 call centers and general business.
• synTelate - Offers desktop customization, campaign management and scripting software, telecommunications supporting customer software service, retentions and telemarketing.
• Perimeter Technology - Provider of management information systems for center-based automatic software call distribution systems.
• Blå Tornet Data AB - Offers software development and consulting based around support organization and management.
• Avotus - Offers software designed to help call center managers and supervisors telecommunications control the Nortel Networks Meridian 1 system.
• Engage Technology - Specializes in Computer Telephony and E-Commerce solutions software.
• EchoPass - An application service provider offering web-based telephone and call centers internet software customer support services, including text chat, email call centers and web software call-backs.
• Callscripter - Provides workflow management software for contact centers. Allows software call scripts software to be written in minutes by software non-technical users, including screen software popping and full reporting software suite.
• CosmoCom - Provider of all-IP, universal access contact center platforms, software which enable software service providers to offer hosted contact software center applications. Supports multichannel software interactions (telephone, Internet, message-based, software wireless).
• ACM Diagnostics - Developer of software and analytic tools for modeling call and software email handling and for training contact center supervisors and managers.
• Braxtel Communications - Providers of hosted and premise based customer call center solutions software software, incorporating Automatic Call Distribution (ACD) and Interactive Voice Response software (IVR).
• Vocalcom - Offers a range of call center software products, including predictive dialers and sms management solutions.
• i-Net Applications Ltd - Provides a range of voice recording applications based upon the Microsoft platform.
• Ansapoint Call Center Software - Provider of online workforce management tools for forecasting agent staffing requirements at call centers.
• PeopleForce - Innovative performance management software solution for the contact telecommunications center leaders telecommunications to manage their business utilizing objective telecommunications information.
• Dial Connection, Inc. - Offers predictive dialing, telemarketing and call center software call centers solutions.
• NBX Software - Provides industry specific software solutions for use with 3Com\'s NBX Voice System.
• Portage Communications - Offers a range of call center software tools for forecasting and staffing.
• OPC Marketing - Manufacturer of predictive dialers and auto dialers, and call centers supplier telecommunications of related call center solutions.
• Hansen Software - Call accounting software systems for the general or professional business or the Hospitality industry.
• Amcat - Provides predictive dialers, IVR, ACD and call center management software. software Software implementation, education and support is also offered.
• OptiStaff Corporation - Provides contact center call and screen recording software software used to evaluate and improve customer / employee software interaction.
• Information Access Technology - Provides established predictive dialing and interactive communication software call centers for telecommunications the call center environment.
• The Amanda Company, Inc. - Manufactures call processing software and equipment used by small businesses to integrate communication over telephone and computer networks. (OTC: AMNA).
• Inova Solutions - Provider of call center reporting software and hardware, software mass notification systems for schools and universities, and software Power over Ethernet (PoE) network clocks.
• e-talk Corporation - Offers call center and help desk software to telecommunications aid monitoring software and evaluation.
• Database Systems Corp. - Provider of call center technology, including software, predictive dialer systems, software and web development products.
• InVision Software AG - Web based scheduling solution. Bundled with a Day software planner for job tracking within shifts.
• Lagan Inc. - Provides CRM, contact center, and 3-1-1 software.
• Astute Solutions - Provider of consumer interaction solutions, designed to software leverage telephony telecommunications to create an integrated customer relationship software and information management solution.
• Concerto Software, Inc. - Offers software and services for customer interaction management.
• KoolToolz - Provides workforce planning tools for call centers, including software schedule agents and performance analysis.
• Data-Tel Info Solutions - Offering a fully featured predictive dialing system.
• PanaLog Software - Provides call accounting and call management software for call centers all telecommunications Panasonic digital and analog (KX-T) telephone systems.

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