Browser Based Help Desk Software


Web based helpdesk software features call logging, tracking and escalation, time reconciliation, asset management, integrated accounting and reporting. Fully customizable with several optional modules.








    Top: Computers: Software: Help Desk

Browser Based

See Also:
  • FootPrints Web-based Help Desk - FootPrints Helpdesk provides web-based problem resolution software that software includes call software center management, knowledge bases, support task software automation, and self-help options.
  • Cerberus Helpdesk - Browser-based email management and trouble ticket system.
  • Modern Thinking Inc - Offer an application for tracking and managing both customer support issues and internal work items.
  • Business Resources Online - Background, and information about help desk software.
  • OTRS - An Open source Ticket Request System with various browser based features to manage customer telephone calls and e-mails.
  • DeskPRO.com - An integrated script to manage customer sales and browser based support. software Uses a MySQL database-backend and has browser based flexible implementation.
  • TicketXPert.NET - Offers a multilingual solution with MS Windows XP browser based look software and feel and Outlook navigation.
  • Revelation Help Desk - Web based helpdesk software features call logging, tracking software and escalation, browser based time reconciliation, asset management, integrated accounting software and reporting. Fully customizable browser based with several optional modules.
  • osTicket Open Source Project - A simple and lightweight support ticket program designed to be easy to install and setup. It is also completely free.
  • Spectrum Research - Introduces the developers of the web based Spectrum HelpDesk customer support system.
  • Serio - Offers helpdesk software with change management, SNMP network auditing and monitoring.
  • ScorpioSoft - Virtual Help Desk is a 100% web based software application that allows a company to manage their software internal and external users, development(engineering) and QA team software with one integrated application.
  • GroupSoft Systems - Browser based help desk application including call tracking, software asset tracking, knowledge base, project management and full software support for Notes.
  • Big Web Desk - Completely Web-based help desk, ticketing service, and request software management software.
  • Cynergy - Software for web based active/ trouble ticket tracking, service desk contact manager system, application server and customer service software hosting.
  • Trouble Ticket Express - Open source web based help desk system written software in Perl browser based for Unix and Windows servers.
  • CDN Systems - Web-based help desk software with Microsoft Access and MS SQL browser based integration.
  • Bankoi HelpDesk Software - A fully featured browser based helpdesk/email management application software designed to browser based streamline the operation of managing emails software or support requests.
  • AskIt Systems - Offers an outsourced, Web-based customer service system that browser based learns from the customer's questions.
  • KnT Solutions, Inc. - Developers of e-zHelpDesk, which offers customer management, case software escalation, bug tracking and knowledgebase functionality.
  • VersaSRS - Web based, .Net helpdesk/service request software. Tracks service browser based requests, product support issues and IT Help Desk browser based incidents.
  • LiveTime Software - Provides real-time management reporting and problem resolution.
  • WonderDesk - Organize and track support e-mail calls with help software desk software.
  • WebTTS - Open source web-based trouble ticketing system written in software Perl utilizing browser based MySQL. Designed with the helpdesk, software system admins, and network browser based engineers in mind.
  • AI-Reply.Com - Offer help desk, referral tracking and customer support systems.
  • Ferrysoft Limited - Features automatic user alerts, optional case submission by help desk e-mail and web services integration. Free for the help desk single user, standard edition.
  • Tenrox Incident Management - Business process management software for help desk, change management, bug tracking, issue tracking, incident management, and process tracking.
  • CRMdesk - Automates online customer support and knowledge base creation through the browser based Internet.
  • SPoTS - Rapid deployment enterprise-class trouble ticket and CRM software help desk for help desk organizations with help desks or customer support help desk groups.
  • Expinion.Net - Includes ASP source code, free FTP install, manuals, software support, and software future upgrades. Uses MS SQL or software Access.
  • E-Business Application Suite - Use open source technology and provide online business applications, which browser based include: Customer Support, Help Desk, Project Management, Sales Automation, CRM browser based Marketing Automation, Invoice/Billing.
  • iQHelpDesk - A browser based help desk and asset management set, with optional customization offered.
  • World Desk Pro - Customizable help desk based upon the Microsoft .Net software Framework.
  • HelpLine Incident Management - A customizable help desk for support personnel and browser based customers help desk (both internal and external). Includes SLA management browser based and bespoke help desk notification.
  • RightNow Technologies - Automate online technical support, customer service, and knowledge building for help desk Web-connected businesses and organizations.
  • HelpDesk Pro - Features CGI source code, auto SMS messaging alerts, browser based multi-platform software compatibility, database management, automated call queue.
  • Avensoft - Web-based multi-functional help desk software.
  • PerlDesk - Perl Web-based help desk and knowledge base solutions for small software and mid-sized Web sites.
  • Help Desk Assistant - A web-based application that allows to track support issues via software a Microsoft web server.
  • Parature - Provides Web-based software for online customer service, help software desk and browser based customer relationship management.
  • Incident Monitor - Advanced helpdesk software which integrates conventional phone service browser based with browser based a fully enabled web service with wireless browser based support, skills browser based based routed environment, inbound email routing browser based and service level browser based management.
  • Infra Corporation - Help desk and change management (web-enabled) software used browser based by help desk government and corporations around the world.
  • Support-Works - Combines NPA with a call logging and problem browser based management software system. Includes e-mail integration, SLA management, automated browser based reporting and software knowledge base.
  • HelpDesk Connect - Features include problem tracking, auto escalation, FAQ builder and embedded customer database.
  • e11 - Provides online customer support solutions with email support, software asset management, and trouble ticket.
  • HelpDesk System - Help desk specifically for recording and monitoring requests for repairs or other works at properties.
  • AthenaRMS - Features include request management, trouble ticket management, Web-form and email software handling, and multi-database support.
  • Liberum Help Desk - Free, web based help desk software written in software ASP. help desk Offers email notification and reporting features.
  • Sitehelpdesk - Helpdesk software with options for software and hardware inventory management.
  • IssueTrack - Help desk and issue tracking software with knowledge browser based base, help desk email notification and escalation functionality.
  • Hostedware - Affordable web-based help desk application and database.
  • HelpSTAR Software - Provides a flexible workflow, an interactive web interface, auto-email notification, and additional support for medium to large helpdesk environments.
  • Kayako Web Solutions - Browser-based help desk software with large spectrum of features, including support ticketing, knowledge base, and trouble-shooter.
  • Taskman Pro - Web-based enterprise authenticated work order management and helpdesk browser based system, browser based allowing tasks to be requested online with browser based email based browser based notification.
  • The PHP Support Desk - Features include PHP/MySQL architecture, trouble ticket management, FAQ base, and multiple support operators.
  • Seeker - A multi-functional feature strong help desk, which includes queue, workload help desk and workflow management functionality.
  • Yudo - A free ASP based support and trouble ticket software system, including instant download.
  • ReadyDesk - Features include ASP scripting, ticketing system, automated email help desk alerts, ticket history, auto-population of data, and online help desk knowledge base.


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